This policy explains what data foliolystudio.com collects, why, and what we will never do with it. Short version: we collect only what’s needed to print and ship your order, payments are handled entirely by Stripe, and we don’t sell data to anyone.
Who we are
Folioly Studio (foliolystudio.com) is operated by MERIDIAN HERALD ECOMMERCE LIMITED (Company No. 17349231), registered at 71-75 Shelton Street, London, England, WC2H 9JQ, United Kingdom (“we”, “us”). For any privacy matter, contact support@foliolystudio.com with “Privacy” in the subject line.
What we collect, and why
| Data | When | Why |
|---|---|---|
| Name, shipping address, email | When you place an order | Printing, shipping and delivering your order; order updates and tracking emails |
| Order history | As you shop | Support, returns and our legal bookkeeping obligations |
| Messages you send us | When you contact support | Answering you, and improving how we work |
| Basic technical data (IP, browser, pages viewed) | As you browse | Keeping the site working and secure; anonymous, aggregate improvement |
Payments — what we never see
All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor. Your card number, expiry and security code go directly from your browser to Stripe — they never reach or pass through our servers, and we cannot see or store them. We receive only a payment confirmation, the amount, and the last four digits of your card for support purposes. Stripe’s own privacy policy is at stripe.com/privacy.
Cookies
We use the cookies WooCommerce needs to run a shop: keeping your cart between pages, remembering your session at checkout, and basic security. We do not run third-party advertising cookies or cross-site trackers.
Who we share data with
- Stripe — payment processing (see above)
- Shipping carriers — your name and address, so your order can be delivered and tracked
- Our hosting provider — the site and its database live on their infrastructure
- Nobody else. We do not sell, rent or trade personal data — not to advertisers, not to data brokers, not to anyone
Retention & your rights
Order records are kept as long as tax and accounting law requires, then deleted. Support emails are kept while they’re useful, then deleted. Depending on your country of residence you may have rights to access, correct, export or erase your personal data, and to object to processing. Email support@foliolystudio.com and we’ll honour these requests within 30 days — we don’t make you fill in forms to exercise your rights.
Changes to this policy
If this policy changes materially, we’ll post the new version here with an updated date. This version: initial policy for the launch of the store.